Overview

At On Dangerous Ground, we aim to provide prompt and reliable delivery of your custom apparel. This Shipping Policy outlines the available shipping methods, costs, and guidelines for your orders.

1. Shipping Methods and Timeframes

• Standard Shipping:
  • Delivery Time: 5-7 business days
  • Cost: Free on orders over $30; calculated for smaller orders at checkout.
• Express Shipping:
  • Delivery Time: 2-3 business days
  • Cost: Additional fees apply; details provided during checkout.

2. Order Processing

• Processing Time: Orders are processed within 1-2 business days. Custom orders may require additional time.
• Confirmation: You will receive an order confirmation email and, once shipped, a tracking number to monitor your order’s progress.

3. Shipping Areas

• Domestic Shipping: We ship across the United States.
• International Shipping: We offer international shipping to select regions. Additional customs duties, taxes, or fees may apply and are the buyer’s responsibility.

4. Delivery Issues

• Delayed or Lost Packages: If your package has not arrived within the specified delivery window, please contact our support team with your tracking number. We will work with the shipping carrier to resolve any issues.
• Address Accuracy: Please ensure that your shipping address is correct. We are not responsible for delays due to incorrect or incomplete addresses.

5. Special Offers

• Free Delivery: Enjoy free shipping on orders over $30. This promotion is automatically applied at checkout.
• Bulk Orders: For large orders or special shipping requirements, please contact our sales team for customized shipping options.

For any additional questions or concerns regarding shipping, please reach out to our support team via our Contact Page.

On Dangerous Ground – Get in Touch!

We’re here to help with any questions, concerns, or feedback you may have. Reach out to us through any of the following channels:

• Phone:
  +1 (805) 552 0434

• Email Contacts:
  Sales: sales@ondangerousground.com
  General Inquiries: info@ondangerousground.com
  Support: mike@ondangerousground.com

• Business Hours:
  Monday – Friday, 9:00 AM to 5:00 PM (EST)